CUSTOMER SATISFACTION QUESTIONNAIRE
Duration : about 5 minutes

Tourist office concerned:
Bourdeaux
Dieulefit
La Bégude de Mazenc

Access : easy to find/well marked
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Access : Parking
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Access : Hours open
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Environment : comfort and cleanliness of space
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Environment : display/availability of booklets, guides
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Reception : quality, friendliness, professionalism
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Reception : availability of staff
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Reception : understanding of your requests
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Reception : quality of staff reponse
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Reception : Overall impression of the assistance offered by the Tourism Office
Very satisfied
Satisfied
Not very satisfied
Not satisfied at all

Do you have any comments or suggestions for improving our services or for the area?

Where are you from ? FranceCountry

Your country ?

How did you hear about us ? InternetMédiaTrade FairPaper DocumentationWord of mouthotherautre

Other (specify) :

Your accommodation ?
Tourist accommodation
Secondary residence
Family and/or friends
Not staying in this region

Main interests
Local products
Outdoor activities
Heath-well-being
Family activities
Local heritage
Festivities/animations
Other

Other (specify) :

You have ?
- 18 years old
18-34 years old
35-64 years old
65 years old and +